Introduction
Welcome to couturecharmer (referred to as “we,” “us,” or “our”). We want to provide you with a seamless shopping experience, including reliable shipping options. Please review our Shipping Policy below for information on our shipping rates and delivery process.
Shipping Fees
For all orders below $50, we charge a flat shipping fee of $4.99. However, we offer free shipping on orders totaling $50 or more.
Shipping Destinations
We currently ship to addresses within the United States (US) only.
Order Processing Time
Once you place an order, please allow us 1-2 business days to process it. Orders are not processed or shipped on weekends or holidays. If there will be a significant delay in the shipment of your order, we will contact you via email provided during the checkout process.
Shipping Methods
We partner with reliable carriers to ensure your order is delivered promptly and securely. The shipping method for your order will depend on various factors, including the destination and size of the package.
Estimated Delivery Time
After order processing, the estimated delivery time is as follows:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days
- Priority Shipping: 1-3 business days
Please note that these delivery times are estimates and may be subject to delays, especially during peak holiday seasons or adverse weather conditions.
Tracking Your Order
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your package.
Delayed or Lost Packages
In the unlikely event that your package is significantly delayed or lost in transit, please contact our customer support team at [email protected]. We will work with the shipping carrier to resolve the issue and ensure you receive your order as soon as possible.
International Shipping
At present, we only ship within the United States and do not offer international shipping.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact our customer support team at:
Couture Charmer
- Email: [email protected]
Changes to this Policy
We reserve the right to modify this Shipping Policy at any time without prior notice. Any updates or changes will be effective immediately upon posting the revised version on couturecharmer. Please review this page periodically to stay informed about our shipping procedures.